About My Wallet

1. What Is My Wallet?

It's a virtual wallet linked to your MISSACC account where you can store and access your credits if you return items and opt for store credit instead of a refund to the original credit card or PayPal account used for the purchase.

2. How Do I Use My Wallet?

You can view your wallet balance by signing into your account and clicking “My Wallet” under “My Assets” or at checkout. You can apply your MISSACC wallet balance to a purchase on MISSACC, subject to our Terms. Please note that if the currency used to pay for your order differs from that of your wallet, the wallet balance box won't appear on the checkout page.

3. Can I Still Pay With My Wallet If I've Already Applied A Promo Code?

Yes! You can use your wallet balance alongside a promo code.

4. Can I Withdraw The Money From My Wallet?

If you return an item and choose to receive store credit instead of a refund to your original payment method, you won't be able to exchange that store credit for cash.

5. Can I Transfer My Wallet Balance To Another MISSACC Account?

Unfortunately, transferring a wallet balance from one MISSACC account to another isn't possible.

6. I've Never Used My Wallet Balance, Why Is It Empty?

If you went to checkout with your wallet balance but didn't complete the transaction, the applied balance will remain tied to the unpaid order. To restore your balance, simply cancel the order by clicking the CANCEL button in My Orders, and the funds will be returned to your wallet.